Privacy Policy

Last updated: 6/26/2025

1. Information We Collect

UnDebt ("we," "our," or "us") collects information you provide directly to us, such as when you:

  • Fill out our qualification form
  • Contact us by phone, email, or through our website
  • Subscribe to our newsletter or marketing communications
  • Participate in surveys or provide feedback

The types of information we may collect include:

  • Personal identifiers (name, email address, phone number, postal address)
  • Financial information (debt amounts, income, expenses, credit score)
  • Employment information
  • Other information you choose to provide

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our debt relief services
  • Process and complete transactions
  • Send you technical notices, updates, security alerts, and support messages
  • Respond to your comments, questions, and customer service requests
  • Communicate with you about products, services, offers, and events
  • Monitor and analyze trends, usage, and activities
  • Comply with legal obligations

3. Information Sharing and Disclosure

We may share information about you as follows:

  • With vendors, consultants, and other service providers who need access to such information to carry out work on our behalf
  • In response to a request for information if we believe disclosure is in accordance with applicable law
  • If we believe your actions are inconsistent with our user agreements or policies
  • To protect the rights, property, and safety of UnDebt or others
  • In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition

We do not sell, trade, or otherwise transfer your personal information to third parties for their marketing purposes without your explicit consent.

4. Data Security

We take reasonable measures to help protect information about you from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction. However, no internet or electronic storage system is 100% secure.

5. Your Rights and Choices

You have the right to:

  • Access, update, or delete your personal information
  • Opt out of receiving promotional communications from us
  • Request that we restrict the processing of your personal information
  • Object to our processing of your personal information
  • Request data portability

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and use personal information about you. For further information about the types of cookies we use, why, and how you can control cookies, please see our Cookie Policy.

7. Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties.

8. Changes to This Privacy Policy

We may change this privacy policy from time to time. If we make changes, we will notify you by revising the date at the top of the policy and, in some cases, provide additional notice.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

UnDebt

Email: privacy@undebt.ca

Phone: 1-800-UNDEBT

Address: [Your Business Address]